Positive Points
Value
Negative Points
Value
Liking IPM Facebook

2

Forget to clock out 3 or more times

2

Following @Imperialpoolmgt

2

Complaints about pool cleanliness

10

Follow on Instagram

2

Neglecting garbage duties

3

Compliment from OIC

5

Failure to check badges

5

Attending In-Service

3

Dirty bathrooms

3

Compliment from Patron

10

Needs Manager Assistance to Cover shift

3

Picking shifts up outside team

5

Reported on phone

5

Referring New Applicants

5

Lose pool keys

5

Compliment from PM

10

More than 10 minutes late

7

Pump Room Challenge

15

Leave the pool area

10

Traveling for Kelly

10 to 20
No Show

20

OIC-Specific

Value
OIC-Specific
Value
Attend monthly in-service

3

Failure to orientate new guards before/during first shift

3

Completed schedule

5

Failure to complete schedule on time

5

Referring more than 3 new applicants

7

Unable to refer 3 applicants

7